Privacy Policy

Your privacy is of the utmost importance to us at Cooldeals. The policy below describes how we deal with personal information when you use the Cooldeals Services.

You are required to register an account in order to use the Cooldeals service.

When you register we ask for some personal information, including a valid email address and mobile phone number. The information collected during this process is used to identify on return visits and to enable us to provide you with the Cooldeals service. This information remains confidential and will not be disclosed to third parties.

When purchasing a Cooldeals voucher you will be asked to provide additional information, namely your first and last name, postal address, date of birth, telephone number and details of your preferred payment method such as credit or debit card details.

We do not store these card details. Card information supplied during the purchase is handled by our payment provider via a securely encrypted connection. We store the cardholder name and postal address for the purpose of account identification and in the event of any payment disputes to enable us to identify the purchasing customer.

There is also an opt in facility to remember your card details for future purchases which can be invoked by selecting “Remember my details?” during the purchase process. This facility uses a securely encrypted token mechanism whereby your card information is translated into a single secure token which is stored in our system and can be used during future transactions. At no point are your full card details stored and these tokens can only be used within the Cooldeals website.


Our cookies do not enable us to see any other information from your computer, and they do not pose any threat to security or privacy. Cookies are used routinely by many of the most reputable "household name" websites on the internet as an aid to providing good service.

The Cooldeals website uses cookies to enable us to provide an enhanced personalized service to you our customers. A cookie is a simple text file that is stored on your computer, enabling us to recognize regular visitors and to customize our service accordingly. No personal information about the user is stored in, or retrieved from, the cookie file.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a cookie which would be stored on your computer. In order to log into the Cooldeals site, your browser must be set to accept cookies, as our technology relies on cookies to maintain your logged-in status when interacting with the site.

Your statutory rights are not affected.