Privacy Policy

Privacy Policy

Your privacy is of the utmost importance to us. This privacy policy explains how we protect your personal information when you use the CoolDeals services, website and app.

CoolDeals is a trading name of Planeta Media SL, with CIF B10720233.

This privacy policy complies with The General Data Protection Regulation (GDPR) (EU) 2016/679 - a regulation in EU law on data protection and privacy for all individuals within the European Union.

You don’t need to subscribe or register to use the website or app but you do need to register an account in order to use the services provided by CoolDeals.

When you “Subscribe”, “Register” or download the app we will ask for some personal information including a valid email address. The information collected during this process is used to identify you on return visits and to enable us to provide you with the CoolDeals services.

This information remains confidential and will not be disclosed to third parties. It will be retained in our database indefinitely, unless you ask us to remove it.

You can ask for your information to be removed by emailing us at

If you want to continue to use our services, but don’t want to receive our marketing emails, you can log in to your account, go to My Account and un-check “Receive Deal Emails”. You can also unsubscribe from within any marketing emails we send you.

Bank Card information supplied during any purchases you make is handled directly by our payment provider via a securely encrypted connection. We don’t store any of this data and we can never view or access it.

There is an opt-in facility which allows us to remember your card details for future purchases. This can be invoked by selecting “Remember my details?” during the purchase process. This facility uses a securely encrypted token mechanism whereby your card information is translated into a single secure token which is stored in our system and can be used during future transactions. At no point are your full card details stored and these tokens can only be used within the CoolDeals website.


The website uses SSL encryption technology to ensure security and privacy of communication between your device and the Cooldeals server. Payments made via this website use 3D Secure technology and is handled by our payment provider. Cooldeals does not store and has no access to your card payment information.


The CoolDeals website uses cookies to provide you with an enhanced, personalized service.

A cookie is a simple text file that is stored on your computer, enabling us to recognize regular visitors and to customize our service accordingly. No personal information about you is stored in, or retrieved from, the cookie file.

The CoolDeals website also relies on cookies to maintain your logged-in status when interacting with the site. For this reason your browser must be set to accept cookies when logged-in.

Our cookies don’t let us to see your personal information, and they do not pose any threat to security or privacy. Cookies are used routinely by many of the most reputable "household name" websites on the internet as an aid to providing good service.

Nothing in this privacy policy affects your statutory rights.