Website Terms and Conditions

Use of this site is governed by the following Terms and Conditions and our privacy policy, both of which comply with The General Data Protection Regulation (GDPR) (EU) 2016/679 - a regulation in EU law on data protection and privacy for all individuals within the European Union. Continued use of the site is deemed acceptance of these Terms and Conditions, including our Privacy Policy. If you do not agree to both of these, you must leave and discontinue use of the site immediately.

CoolDeals is a trading name of Planeta Media SL, Avda Pintor Sorolla 103, Bloque 1, 1ª, Málaga 29017, with CIF B10720233. (the Website Owner)


The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this websites or any of the pages comprising the websites ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

Information on the websites

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and should not be relied upon. You and Your Company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

Accounts and Registration

No registration is required to view the Website. However, you must register to make a Purchase from the Website. Registration enables us to track purchases and to enable you to view your Vouchers within a profile area on the Website. We reserve the right to suspend or cancel accounts at any time and without notice.

Passwords: During registration you will be asked to create a password that is unique to you and your account. You must keep the password confidential and immediately notify us if any third party becomes aware of that password or if there is any unauthorised use of your email address or any breach of security known to you. You agree that any person to whom your user name or password is disclosed is authorised to act as your agent for the purposes of using (and/or transacting via) the Service and Website and You are entirely responsible if you do not maintain the confidentiality of your password.

All accounts must be registered with a valid email address that you access regularly so that we may contact you. Any accounts which have been registered with someone else s email address or with temporary email addresses may be closed without notice. We may require users to re-validate their accounts if we believe they have been using an invalid email address.

Closing accounts: We reserve the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple registration accounts, or if an non-Spanish user pretends to be a Spanish user, or disrupts the Website or the Service in any way.

Multiple logons: There is a limit of one registered account per customer. In the event that a customer attempts to register multiple accounts we may take action against that customer which may include, but is not limited to, removing any accounts which we believe are duplicates and revoking vouchers purchased through these accounts. No refunds will be offered if vouchers are revoked as a result of any breach of this agreement.

CoolDeals Voucher Purchases

CoolDeals sells Vouchers via this Website that are redeemable for Products or Services offered by a featured Merchant.

It is a condition of Purchase that we are able to send you administrative and/or marketing emails. If you supply a mobile number during registration we may also contact you via SMS message with promotional offers or Website updates.

By clicking "Buy Now" and completing the purchase process, you are entering into an agreement to buy the chosen Voucher at the offered Price.

By making a purchase you are agreeing to abide by the Terms and Conditions set out here as well as any additional Terms set out elsewhere on the Website by CoolDeals or the Merchant offering the Voucher.

Right to cancel: Once the Voucher has been sent, you may cancel the transaction at any time within 7 working days from the day the Voucher is made available to you, providing that the Voucher has not been redeemed during this time. If you wish to cancel you must do so by contacting us by email or telephone to tell us you are cancelling.

Redemption: Once the transaction is completed and you have received your Voucher, the Voucher may be redeemed at the stated Merchants place of business subject to the Terms and Conditions stated on the Voucher and/or this Website.

CoolDeals Voucher Purchases –Responsibilities

CoolDeals serves as an agent for businesses to promote themselves through short-term campaigns via our marketing platform. We are very careful in how we select the companies we choose to work with. If there is, for whatever reason, dissatisfaction with a service provided by the company who has advertised through CoolDeals, the individual issue must be taken up with the business owner directly.

Vouchers are sold by CoolDeals on behalf of the Merchant and according to the Merchant’s agreed Terms.

The Merchant is solely responsible for providing you with the Product or Service advertised on the Voucher.

The Merchant is responsible for all Voucher redemptions.

CoolDeals Voucher Purchases –Restrictions

Any sale, resale, trade or reproduction of a CoolDeals Voucher is strictly prohibited. Merchants are supplied with a list of customer names against all Voucher purchases and at their discretion may require proof of identify and can refuse redemption of Vouchers where adequate proof of ownership cannot be established.

Unless otherwise stated, no Voucher may be used in conjunction with any other Voucher or other offer or promotion being advertised by CoolDeals or the Merchant.

Lost Vouchers may be re-printed by downloading a copy of the Voucher as a PDF document from your account area of this Website. Neither CoolDeals nor the Merchant shall be held responsible in the event that a lost Voucher is redeemed by another person and subsequently your original Voucher is refused - Vouchers should be treated as if they were cash and it is your responsibility to safeguard them accordingly.

If you do lose Your Voucher, please contact us immediately and we will use our best endeavours to notify the Merchant of the loss and advise them to reject your Voucher if presented. We will issue a replacement Voucher where applicable.

Vouchers expire on the date specified and may not be used after this time under any circumstances.

Vouchers are promotional coupons that are offered for Purchase below their Face Value and are subject to this Agreement and any Terms and Conditions imposed by the relevant Merchant.

CoolDeals Map Promotions

Promotions shown on the map and individual business pages of CoolDeals are created and managed by the Merchant and according to the Merchant’s agreed Terms.

The Merchant is solely responsible for providing you with the Product or Service advertised on the promotion.

There is no need to purchase these types of promotion, you simply show the webpage to the Merchant on arrival in their premises, or refer to it when booking.

Promotions can be anything the Merchant wishes to advertise for example - a discount, giveaway, special menu, event, a new product.

CoolDeals Map Promotions – Restrictions

Unless otherwise stated, no promotion may be used in conjunction with any other offer or promotion being advertised by CoolDeals or the Merchant.

Promotions are subject to this Agreement and any Terms and Conditions imposed by the relevant Merchant.

Your Obligations

Merchant terms: Merchants will have their own applicable Terms and Conditions in relation to their own supply of their Goods and Services, and you agree to abide by those Terms and Conditions. The responsibility to do so is yours alone.

Accurate information: You warrant that all information provided on Registration and contained as part of your account during the course of this Agreement is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the details in your account.

Content on the Website and Service and Vouchers: It is your responsibility to ensure that any products, services or information available through the Website or the Service meet your specific requirements.

Things you cannot do

Without limitation, you undertake not to use or permit anyone else to use the Service or Website:

to send or receive any material which is not civil or tasteful;

to send or receive any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;

to send or receive any material for which you have not obtained all necessary licenses and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;

to send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);

to cause annoyance, inconvenience or needless anxiety;

to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;

for a purpose other than which we have designed them or intended them to be used;

for any fraudulent purpose;

other than in conformance with accepted Internet practices and practices of any connected networks; or

in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity.

Forbidden uses

The following uses of the Service (and Website) and Vouchers are expressly prohibited and you undertake not to do (or to permit anyone else to do) any of the following:

resale of the Service (or Website) or any Voucher;

furnishing false data including false names, addresses and contact details and fraudulent use of credit/debit card numbers;

attempting to circumvent our security or network including accessing data not intended for you, logging into a server or account you are not expressly authorised to access, or probing the security of other networks (such as running a port scan);

accessing the Service (or Website) in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure;

executing any form of network monitoring which will intercept data not intended for you;

sending unsolicited mail messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material. You are explicitly prohibited from sending unsolicited bulk mail messages. This includes bulk mailing of commercial advertising, promotional, or informational announcements, and political or religious tracts. Such material may only be sent to those who have explicitly requested it. If a recipient asks to stop receiving email of this nature, you may not send that person any further email;

creating or forwarding "chain letters" or other "pyramid schemes" of any type, whether or not the recipient wishes to receive such mailings;

sending malicious email, including flooding a user or site with very large or numerous emails;

entering into fraudulent interactions or transactions with us or a Merchant (which shall include entering into interactions or transactions purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);

using the Service or Website (or any relevant functionality of either of them) in breach of this Agreement;

Trade Marks

The trade marks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the Website Owner.

External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include forums, hosted pages, reviews, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:

Defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

Publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

Post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;

Violate any copyright, trade mark, other applicable Spanish or international laws or intellectual property rights of the Website Owner or any other third party;

Submit contents containing marketing or promotional material which is intended to solicit business.

Intellectual property

You must not (and shall not permit of facilitate any third party to):

copy, adapt, reverse engineer, decompile, modify or make error corrections to any The platform owner IP other than with our express prior written consent;

breach, disable, tamper with, or develop or use any workaround for any security measure in any The platform owner IP or otherwise do anything that disrupts any The platform owner IP, The platform owner or any person.

Scrape, copy, download or in any other way acquire the data contained on the The platform website, the App or any other part of the platform

Specific Use

You further agree not to use the Website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive , profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the Website to send or post any such message or material.


The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Website, the information contained on the Website, you or your company’s personal information or material and information transmitted over our system.

Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the Website, any information contained on the Website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any price or availability information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Use of the Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Spain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

General Terms and Conditions

Entire Agreement

These Website Terms and Conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you, nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these Website Terms and Conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.


The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.


Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.


The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.


All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Spain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Malaga in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at